Returns & Exchanges
We want you to be completely satisfied with your signature scent; if you are not happy with your purchase, we offer a 30-day return window for unopened and unused perfume oils. To maintain the integrity and hygiene of our products, returned items must be in their original packaging with the security seal intact.
Initiate Your Request
Contact our customer care team at [email protected] with your order number and the reason for your return to receive a Return Authorization (RA) number.
Secure Packaging
Carefully pack the perfume oil bottles in their original boxes and use protective cushioning to prevent breakage during transit.
Ship the Product
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
Quality Inspection & Refund
Once our specialists verify the product's condition, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing